First connection
Add Google Drive, complete sign-in, and open the new location in Finder.
Follow the five-minute guideHarbor support
Start simple. See details only when you need them.
Use the Quick Start for your first connection, or follow the focused recovery paths below when Finder or Google Drive needs attention.
Something needs attention
Open Activity and select Needs attention to find paused transfers or an expired sign-in.
Finder is not responding
Open Harbor → Diagnostics and use Repair Connection for the affected account.
Common questions
Short answers for the current beta.
Where does Harbor appear in Finder?
Each connected Google account becomes a location managed by macOS File Provider. Use Open in Finder from Harbor to reveal it directly.
Why does opening a file take a moment?
A cloud-only file downloads on demand when you open it. Harbor keeps the transfer visible in Activity.
Will Harbor sync while the app is closed?
Not in the current beta. Keep Harbor running so queued uploads and remote changes can continue.
What happens when two versions conflict?
Harbor keeps both versions instead of silently overwriting one. The conflict remains visible for you to resolve.
How do I reconnect Google Drive?
Open the item marked as needing attention, then use the reconnect action. Harbor keeps the existing Finder location when the same account is connected again.
Still stuck? Email support@harbor.direct with your macOS version and what you see in Harbor’s Diagnostics view. Do not send access tokens or private file contents.